Deliveries are made in Switzerland, France and Belgium to the address indicated by the customer in the order form.
The orders which arrive (from Monday to Friday) before midday, are sent in the 2 working days following the order. Orders placed in the afternoon and/or on weekends are sent within 3 working days. We are not responsible for any delay due to the post office.
All orders for France and Belgium are sent by standard mail (delivered within 2 to 4 working days), and by B mail for Switzerland. The Swiss Post is in charge of the delivery.
Shipping costs are 7.85 EUR for orders under 250 grams. They are 14 EUR for orders from 250 to 500 grams. Bossy - Septillion (Wiink Mochi) takes care of the delivery for orders of packs (several products grouped together) of 3 to 5 products. However, Bossy - Septillion (Wiink Mochi) reserves the right to split the orders of the same customer at the time of the expedition.
If you do not receive a confirmation email from Wiink Mochi following payment of your order, please contact our team as soon as possible at customer@wiinkmochi.com
Shipments will be made until 12:00 noon the day before the holiday.
Shipments will be made until noon on December 23 (December 22 if the 23rd falls on a Sunday).
Shipments will be made until noon on December 30 (December 29 if the 30th falls on a Sunday).